Welcome to XJK Power Support Center
What types of power adapters do you manufacture?
We specialize in AC/DC power adapters, chargers, medical adapters, POE adapters, and open-frame power supplies ranging from 12W to 120W.
Are your products certified?
Yes. Our power adapters comply with international safety standards such as UL, CE, FCC, KC, PSE, CB, and RoHS, ensuring global market compatibility.
Do you provide samples for testing?
Yes, we can provide samples for evaluation before bulk production. Sample fees may be refunded after order confirmation.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 500 units per model, but we offer flexible terms for new customers or small pilot projects.
Can I combine different models in one order?
Yes, mixed models are accepted as long as each model meets the MOQ requirement.
How can I place an order?
You can contact us directly through our Contact Us page or email our sales team with your detailed requirements.
What is your typical production lead time?
For standard models, lead time is usually 2–4 weeks after order confirmation. Custom designs may take slightly longer.
What shipping methods do you offer?
We ship globally via DHL, FedEx, UPS, TNT, or sea freight, depending on order volume and customer preference.
Do you provide OEM packaging or drop-shipping?
Yes. We support OEM logo printing, custom labels, and packaging design. Drop-shipping service can also be arranged for specific projects.
Can you design custom power adapters (OEM/ODM)?
Absolutely. Our R&D team can develop custom power solutions tailored to your voltage, current, and enclosure requirements.
What information do I need to provide for a custom order?
Please share your required output voltage/current, connector type, application, and certification needs — our team will provide a detailed solution and quotation.
What after-sales support do you provide?
We offer a 12-month warranty for all power adapters. Technical support is available for troubleshooting, replacements, or performance guidance.
What types of power adapters do you manufacture?
We specialize in AC/DC power adapters, chargers, medical adapters, POE adapters, and open-frame power supplies ranging from 12W to 120W.
Are your products certified?
Yes. Our power adapters comply with international safety standards such as UL, CE, FCC, KC, PSE, CB, and RoHS, ensuring global market compatibility.
Do you provide samples for testing?
Yes, we can provide samples for evaluation before bulk production. Sample fees may be refunded after order confirmation.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 500 units per model, but we offer flexible terms for new customers or small pilot projects.
Can I combine different models in one order?
Yes, mixed models are accepted as long as each model meets the MOQ requirement.
How can I place an order?
You can contact us directly through our Contact Us page or email our sales team with your detailed requirements.
What is your typical production lead time?
For standard models, lead time is usually 2–4 weeks after order confirmation. Custom designs may take slightly longer.
What shipping methods do you offer?
We ship globally via DHL, FedEx, UPS, TNT, or sea freight, depending on order volume and customer preference.
Do you provide OEM packaging or drop-shipping?
Yes. We support OEM logo printing, custom labels, and packaging design. Drop-shipping service can also be arranged for specific projects.
Can you design custom power adapters (OEM/ODM)?
Absolutely. Our R&D team can develop custom power solutions tailored to your voltage, current, and enclosure requirements.
What information do I need to provide for a custom order?
Please share your required output voltage/current, connector type, application, and certification needs — our team will provide a detailed solution and quotation.
What after-sales support do you provide?
We offer a 12-month warranty for all power adapters. Technical support is available for troubleshooting, replacements, or performance guidance.
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